Description
Position Summary:
Responsible for communication between the clinic and patients, providing service information, quotations, follow-ups, and closing sales.
Key Responsibilities:
1. Maintain effective communication and advise patients on services.
2. Conduct pre- and post-sale follow-ups to maximize sales opportunities.
3. Manage and update the patient database in the CRM.
At Grupo Reina Madre, we are seeking your talent as:
**Sales Advisor**
Position Objective:
Responsible for maintaining effective communication between the clinic and patients to provide information about the clinic’s services (pricing, scheduling of procedures and/or branch services), as well as closing sales of such services and products.
**Responsibilities:**
* Create patient-specific sales opportunities and activities within the CRM system.
* Review patient appointment types and treatments prior to their arrival to ensure timely service delivery.
* Follow up with patients after their consultation regarding quotations, product availability, advisory support, and scheduling of subsequent appointments to close the sale.
* Conduct pre- and post-sale follow-ups (quotations, clarification of procedure-related questions, products, promotions, discounts, or medical instructions) to identify and generate new sales opportunities.
* Maintain an updated CRM database, recording follow-ups, tasks, and the status of sales opportunities.
* Perform cash reconciliation and closing at the end of the shift if any sales were made.
**Schedule:**
* Monday through Sunday, with one weekday off, from 2:00 PM to 10:00 PM.
* Weekly rotating day off.
* Work location: Plaza Puerta Aragón
**We Offer:**
* Base salary + sales commissions.
* Statutory benefits.
* Grocery vouchers.
* Direct employment.