E Commerce Key Account Coordinator

Description

Job Summary: E-Commerce Key Account Coordinator to lead key account management on marketplaces and accelerate digital channel growth. Key Highlights: 1. Lead key account management on marketplaces 2. Accelerate digital channel growth 3. Strategic-executor profile with a results-oriented focus E-Commerce Key Account Coordinator Mexico City (On-site) Job Description An international company in the dermatological sector is seeking to hire an E-Commerce Key Account Coordinator to lead key account management on marketplaces and accelerate digital channel growth. This position is business-critical, as it will be responsible for executing commercial strategy on platforms such as Amazon and Mercado Libre, ensuring measurable and sustainable results. What is the client truly looking for? Beyond basic e-commerce experience, the client seeks a candidate who: Owns the digital channel: someone who not only executes but also proposes, analyzes, and makes decisions Is 100% results-focused: accustomed to working with clear KPIs (sales, conversion, ROI) Is highly analytical: capable of interpreting data and translating it into concrete actions Has a commercial mindset: not merely operational, but growth-oriented Is hands-on: involved in daily operations (listings, campaigns, promotions) Can handle pressure and manage multiple accounts simultaneously In summary: this is not a basic operational profile—it is a strategic-executor profile Key Responsibilities Manage and grow key marketplace accounts Develop and implement digital commercial strategies Monitor and optimize KPIs: sales, traffic, conversion, average order value, and ROI Coordinate product launches and promotional campaigns Build business plans and sales forecasts Identify growth opportunities within marketplaces Ensure accurate execution of content, pricing, and promotions Essential Requirements +3 years in e-commerce, ideally managing accounts on Amazon and/or Mercado Libre Direct marketplace experience (not just general e-commerce) Experience in digital retail (pure players or brands with strong online channels) Desirable experience in pharmaceutical, dermatological, or consumer goods (FMCG) industries Completed bachelor’s degree Intermediate English Intermediate-to-advanced Excel (data analysis, reporting, KPIs) Ideal Profile (what will make you stand out) Has managed accounts with direct responsibility for sales Has worked on campaigns, promotions, and commercial seasons (e.g., Hot Sale, Buen Fin) Understands how marketplace algorithms and positioning work Has experience improving conversion and performance Is proactive and consistently proposes improvements We Offer Salary: $20,000–$35,000 MXN Monthly commissions (up to $15,000 MXN based on KPIs) Premium benefits 1 remote work day per week Additional benefits (Wellhub, meal support, etc.). -Requirements- Minimum education: Higher education – Bachelor’s degree years of experience Keywords: accounts