




Job Summary: Lead last-mile operations, ensuring SLA compliance, cost control, operational safety, and service excellence. Key Highlights: 1. Leadership in last-mile operations 2. Management of operational and unionized personnel 3. Route optimization and productivity Senior Operations Supervisor – Last Mile Objective: Lead last-mile operations to ensure SLA compliance (≥95%), cost control, operational safety, and service excellence. Responsibilities * Direct sorting, routing, and dispatch processes. * Manage operational and unionized personnel. * Optimize routes and productivity. * Ensure 0% lost items and 0% accidents. * Monitor operational KPIs and cost per shipment. * Activate contingency plans in response to deviations. Requirements * Industrial Engineering, Logistics, Business Administration, or related field. * 3 years of experience in logistics/parcel delivery (last-mile experience mandatory). * Experience leading operational and unionized teams. * Proficiency in KPI management and Excel-based analysis. * Experience in routing and fleet management. We Seek Strong leadership, results-oriented mindset, decision-making under pressure, and operational vision. We Offer Competitive salary + Statutory benefits + Bonus + Enhanced benefits. LOCATION: Azcapotzalco Salary: $18,000.00 – $20,546.23 per month Benefits: * Free beverages * Savings fund * Company parking * Option for indefinite-term contract * Life insurance * Cafeteria service * Free uniforms * Grocery vouchers Workplace: On-site employment


