Radio Control Operator

Description

Position Summary: We are seeking a Radio Control Operator for a telecommunications company, responsible for managing and tracking crews and contracts, ensuring productivity and operational support. Key Highlights: 1. Manages and monitors crew work in telecommunications. 2. Ensures adherence to schedules and service quality. 3. Provides operational and logistical support to field teams. Company dedicated to the telecommunications industry Seeking a Radio Control Operator **Requirements** * Completed high school education * Basic Microsoft Office skills * Availability for 12-hour shifts * 6 months of relevant experience **Responsibilities** * Verify via the platform that crews have assigned jobs loaded in their DIMME * Identify crew schedules (CCN) through the platform to prioritize contracts requiring immediate attention, then track older assigned contracts * Validate through DIMME that visits completed by crews are properly registered with photographs and geolocation to confirm attendance at the address * Review technician work and identify areas for improvement or potential service failures, "except for complaints" * Track contracts handled by crews; if low productivity is detected among crew members, report it to the respective supervisor * Support crews during incidents, mechanical failures, or unforeseen events during shifts by maintaining a directory of emergency contact numbers, insurance providers, mechanics, and external repair companies to respond promptly to such situations **We Offer** * Monthly gross salary of 9968\.70 * Benefits exceeding legal requirements * Work schedule: one day on, one day off Employment type: Full-time Salary: $9,968\.00 per month Work location: On-site employment