Administrative Assistant (retail chains)

Description

***JOB DESCRIPTION*** A company engaged in the sale and distribution of art supplies is seeking an organized, proactive Administrative Assistant with strong communication skills, capable of executing tasks promptly and accurately while monitoring administrative processes related to retail chains, as well as managing schedules, handling customer inquiries, and resolving incidents. **Knowledge and Skills** * Basic knowledge of SAP Business One (preferred) * Experience with self-service portals (e.g., Walmart, Office Depot, Chedraui) (preferred) * Basic-to-intermediate Excel proficiency * Organizational skills and attention to detail * Effective communication and empathy * Ability to track progress and meet deadlines * Problem-solving ability * Ability to work under pressure ***RESPONSIBILITIES:*** * Handling commercial administrative processes with retail chains * Managing customer portals (purchase orders, appointments, and follow-up) * Scheduling delivery appointments at CEDIS (via phone or portal) * Tracking orders and customer calls * Generating and managing deliveries and billing in SAP Business One * Recording goods receipts and shipments in SAP BO * Preparing sales reports and commercial follow-up reports * Organizing, controlling, and safeguarding administrative files * Tracking incidents and supporting problem resolution ***REQUIREMENTS:*** · Education: Technical degree in Administration or related field (preferred) · SAP Purchasing module (preferred). · Advanced Excel proficiency. · Minimum 1 year of administrative experience (preferred) · Office experience or experience managing customers/commercial accounts · Employment type: Full-time Working hours: * Monday to Friday, 9:00 a.m. to 6:30 p.m. Training will be provided on required SAP Business One modules and retail portals. Work modality: On-site WORK LOCATION: COYOACÁN BOROUGH, CDMX; candidates must reside near the Southern Zone. If you are interested in applying for this position, please send your CV to: capital.humano@roelcom.com.mx Employment type: Full-time Employment type: Full-time Salary: $9,451.00 per month Education: * Completed bachelor's degree (preferred) Experience: * Office: 1 year (preferred) Work location: On-site employment