MacStore Technical Support

Description

Job Summary: We are seeking a Computer and Telephony Equipment Repair Technician with a passion for customer service to provide Apple user support and promote additional services. Key Highlights: 1. Apple user technical support 2. Personalized assistance and problem resolution 3. Professional stability and development **At MacStore, Apple’s #1 distributor, we are looking for:** ### **Computer and Telephony Equipment Repair Technician for the branch:** **MACSTORE MASARYK/POLANCO** **Profile:** * Completed high school or technical degree. * Minimum 1 year of experience in computer and telephony repair. * Passion for customer service and assistance. * Residence near the work location. **Responsibilities:** * Provide first- and second-level technical support to Apple users. * Personalized assistance and problem resolution. * Follow-up on completed services. * Promotion and sale of additional services. * Achievement of performance metrics and indicators. **We Offer:** * Base monthly salary of $9,900.00 MXN (gross). * Apple Certified Macintosh Technician certification. * Benefits and perks exceeding legal requirements. * Monthly food voucher. * Profit-sharing (approximately three months’ worth). * Salary increase at the fourth month. * Life insurance. * Savings fund. * Punctuality bonus. * Commissions ranging from 9% to 20% of the total amount for services performed. * Bonus for achieving performance indicators. * 100% IMSS contributions. * Direct and indefinite-term employment contract. * Professional stability and development. * **Rotating schedule from Monday to Sunday, with one weekday off: 11:00 AM to 8:00 PM and 12:00 PM to 9:00 PM** If you are interested and meet the profile, apply through this channel and we will contact you shortly.