*This job posting originates from the Talenteca.com job board* ### **Job Opening from Talento Hábil in Zapopan, Jalisco** ### **Service Center Process Manager** Location: Guadalajara, Jalisco Schedule: Monday to Friday, 9:00 AM–2:00 PM and 3:00 PM–6:00 PM Salary: $25,000–$30,000 monthly Benefits: * Statutory benefits * 15 days’ year-end bonus * 12 vacation days upon completion of the first year * 25% vacation premium * Major Medical Expense Insurance * Food allowance * Psychological support and organizational coaching ### **Job Objective** Ensure the operational efficiency of the Service Center through process optimization, performance indicator monitoring, team leadership, and continuous improvement in time, cost, and quality. ### **Key Responsibilities** * Supervise and coordinate the Service Center’s operational staff. * Analyze performance indicators and propose improvements to existing processes. * Design, document, and implement operational and logistical processes. * Prepare performance reports and optimization proposals. * Implement continuous improvement practices focused on cost reduction and operational efficiency. * Coordinate warehouse, logistics, and electronic equipment repair processes. ### **Requirements** * Education: Industrial Engineering, Process Engineering, or related field. * Minimum experience in: + Operational process management. + Supervision of service centers, logistics, or warehouses. + Personnel management. * Knowledge of process simulation and standardization. * Advanced Excel and logistics ERP system proficiency. ### **Required Profile** * Analytical thinking * Operational leadership * Results-oriented mindset * Ability to work under pressure **Desired education level:** Bachelor’s degree — completed **Desired experience level:** Mid-level **Departmental function:** Manufacturing / Operations **Industry:** Software Development / Programming **Skills:** * Continuous improvement * Analytical thinking * Operational leadership *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=693cbcc52e000032009ecf2c&source=indeed*