At Techpeople (Apple Authorized Service Center ), we are seeking a highly motivated and experienced **Technical Support and Repair Technician** skilled in diagnosing, maintaining, and repairing computer equipment and mobile devices (cell phones). The ideal candidate will be responsible for providing technical support, performing repairs, and ensuring optimal device functionality. **- Responsibilities:** • Diagnose and repair computers and mobile phones. • Install and update software and operating systems. • Resolve technical issues related to the operation of computers and mobile devices. • Provide customer service and technical support. • Manage inventory of parts and spare components. • Maintain detailed records of all performed repairs. **- Requirements:** • Minimum of **1 year of formal, recent, stable, and verifiable experience** in technical support and repair of computers and/or mobile phones. **NO SELF-EMPLOYMENT, NO FREELANCING.** • Ability to troubleshoot technical issues and deliver prompt, effective solutions. • Strong communication and customer service skills. • Completed high school diploma or higher. • Prior experience supervising staff. • Willingness to travel to Mexico City (CDMX) for training (travel expenses covered). **- We Offer:** • Base salary: $12,600 • Performance bonus: $2,100 • Uncapped commissions per repair and per service placement. • Statutory benefits from day one (vacation, year-end bonus, vacation premium, social security, INFONAVIT, etc.). • Benefits exceeding statutory requirements: 10% food vouchers, brand discounts and discounts with Carso Group companies, savings fund, Sanborns cafeteria service. • Opportunities for professional growth. • Ongoing training. • Retention bonus: $10,000 **Work Schedule:** Monday through Sunday, with rotating weekly days off; shifts run from 11 a.m. to 8 p.m. and from 12 p.m. to 9 p.m. (both shifts rotate). **Location:** iShop Las Américas, Chetumal  If you are interested and meet the requirements, please apply via this channel—we will contact you shortly. Employment type: Full-time, indefinite-term contract Salary: $12,600.00 – $15,000.00 per month Benefits: • Salary increases • Savings fund • Gym discount • Discounts and preferential pricing • Option for indefinite-term contract • Referral program • Life insurance • Discounted cafeteria service • Free uniforms • Food vouchers Application questions: • Are you available to work Monday through Sunday with one rotating weekday off, between the hours of 11 a.m.–8 p.m. and 12 p.m.–9 p.m. (both shifts rotate)? • Have you previously repaired computers and/or mobile phones in a formal employment setting? (Not self-employed) • Do you agree with the offered compensation? (Base $12,600 + bonus + commissions + statutory benefits) • How long would your commute be from your residence to the workplace? • Please provide a phone number where we may contact you via WhatsApp. • Do you currently own or have you previously owned a computer and/or mobile phone repair business? (Either at a physical location or from your home) Workplace: On-site employment