Job Summary: We are seeking Level 2 Support professionals with experience in Java, JavaScript, and Microservices development, databases, enterprise infrastructure, and monitoring tools. Key Highlights: 1. Experience in Java, JavaScript, and Microservices development 2. Knowledge of enterprise infrastructure and networks 3. Proficiency with monitoring tools such as Splunk, startFleet, AppDynamic, Akamai, or Pitstop WE ARE LOOKING FOR YOU!! **Level 2 Support** **Work arrangement**: Hybrid (occasional office attendance) **Address:** Av Porfirio Díaz 66, Noche Buena, Benito Juárez, 03720 Ciudad de México, CDMX **WORK SCHEDULE:** Rotating shifts (6 AM–3 PM or 4 PM–1 AM) **Requirements:** **6 months to 1 year of experience in a similar role** **Main Responsibilities or Functions:** * Knowledge of Java, JavaScript, Microservices, database, and Edify development * Understanding of enterprise infrastructure * Proficiency with Splunk, startFleet, AppDynamic, Akamai, or Pitstop * Ability to read application logs * Knowledge of business workflows for BNE and BDF applications * Understanding of architecture diagrams * Networking knowledge (HTTP/HTTPS, BNS, TCP/IP, TLS/SSL) * Atlassian SUITE (Jira, Confluence)