Supervisor - Private Security

Description

Job Summary: Responsible for the comprehensive management of operational staff, including recruitment, training, supervision, evaluation, and addressing staff needs, as well as customer interaction and service follow-up. Key Highlights: 1. Comprehensive management of operational and security personnel. 2. Customer interaction and service follow-up. 3. On-site training and motivation activities. Operational Staff Management Daily attendance tracking Review and clarification of pre-payroll documents Coverage planning Conducting Service Needs Assessments (SNA) Executing specific briefings Conducting ongoing evaluations of security guards Preparing meeting minutes with clients Reporting service-related incidents Recruiting, selecting, and hiring staff Administrative and operational personnel processes New employee onboarding protocol Field-based training focused on learning specific briefings Monitoring customer satisfaction surveys Tracking security equipment requirements Providing assigned personnel with necessary tools to perform their duties Conducting motivation activities for assigned personnel Site visits to verify service delivery Providing necessary guidance to assigned personnel regarding any questions related to their briefings or internal company information. Responsible for supervising discipline, appearance, and performance of the assigned guard team Requirements: - Valid driver's license - Personal vehicle - Proficiency in Microsoft Office We Offer: - Fuel and vehicle maintenance. -Requirements- Minimum Education: Upper secondary education - General High School Diploma 2 years of experience Age: between 32 and 50 years Knowledge: Personnel management, Microsoft Office Driver's Licenses: A, C Willingness to travel: Yes Keywords: resident, supervisor, assistant manager, responsible person, coordinator, manager, captain, escort, guard, security officer, watchman, guard, security