




Summary: Seeking a Business Analyst / Scrum Master to drive business process analysis, requirement elicitation, and Agile methodologies while fostering collaboration. Highlights: 1. Lead requirement gathering and manage product backlog with stakeholders 2. Facilitate Scrum ceremonies and coach Agile best practices 3. Liaise with global teams and drive requirements through SDLC **Business Analyst / Scrum Master** =================================== **Skills \& Qualifications** ---------------------------- ### **Mandatory Skills** * Bachelor’s degree or foreign equivalent from an accredited institution. * 5\+ years of experience in Information Technology. * 7\+ years of proven experience in business process analysis and documentation. * Strong experience in: + Requirement gathering and requirement elicitation + Product backlog creation and management + Grooming user stories + Aligning functional designs and process changes with business stakeholders * Experience working in Agile methodologies. * Proficiency in Agile/ALM tools: + **JIRA**, **Azure DevOps**, **ServiceNow**, **Confluence**, **QMetry** * Strong knowledge of SDLC and ability to clarify requirements to technical teams. * Experience in system testing, UAT preparation, and issue tracking. * Exceptional communication and interpersonal skills for effective stakeholder collaboration. * Strong analytical and conceptual thinking skills. * Ability to work effectively in diverse and global teams. * Strong systems and process orientation. * Comfortable working remotely with minimal supervision. * Self\-starter, proactive, and able to deliver high‑quality work in a fast\-paced environment. **Preferred Skills (Nice to Have)*** Familiarity with **application integration** concepts and related implementations. * Excellent articulation and presentation abilities. * Experience generating **data quality metrics**. * Agile project management certification (CSM/PSM) is a plus. **Key Responsibilities** **Business Analysis*** Lead requirement gathering sessions with cross\-functional stakeholders. * Perform requirement elicitation, documentation, refinement, and validation. * Translate business needs into clear, actionable user stories. * Document requirements in **JIRA** and/or **ServiceNow**. * Manage and groom the product backlog in collaboration with Product Owners. * Align functional designs and process updates with business stakeholders. * Conduct system testing on deliverables and support UAT readiness activities. * Prepare and generate project\-related data quality metrics and reports. * Ensure ongoing clarification of requirements for development and QA teams throughout the SDLC. **Scrum Master Activities*** Plan and facilitate Scrum ceremonies: Daily Standups, Sprint Planning, Grooming, Retrospectives, Reviews. * Support Agile adoption and coach team members on best practices. * Identify and remove impediments to ensure delivery progress. * Foster transparency, communication, and collaboration across teams. **Cross\-Functional Collaboration*** Liaise with global business teams, technical teams, Product Owners, and stakeholders. * Partner with BA and UX teams to build prototypes, workflows, and product roadmaps. * Drive requirements to closure and support all stages of the software development lifecycle. * Maintain smooth communication across geographically distributed teams.


