Description
We are seeking a Service Leader to join our team.
The candidate will be responsible for coordinating and supervising floor operations, ensuring an excellent customer service experience, proper team organization, and adherence to operational standards during each shift.
Responsibilities:
* Supervise daily service and floor operations.
* Coordinate waitstaff and hostess teams.
* Ensure customer service standards.
* Supervise cleaning, setup, and organization of the dining area.
* Monitor service timing and operational flow.
* Resolve incidents with customers and operational staff.
* Maintain constant communication with kitchen, bar, and management.
* Assist in opening, closing, and general operational supervision.
* Train and monitor operational staff.
Requirements:
* Experience in restaurants or customer service.
* Experience leading work teams.
* Flexible availability.
* Excellent service attitude.
* Organizational and operational leadership skills.
* Problem-solving ability and pressure management.
* Effective communication and teamwork.
We offer:
* Competitive salary.
* Tips.
* Growth opportunities.
* Ongoing training.
* Excellent working environment.
* Internal development within the company.
* Employee meal.
Salary: $11,000\.00 per month
Benefits:
* Complimentary beverages
* Employee discount
* Free parking
* Cafeteria service
* Complimentary uniforms
Work location: On-site employment