Job Summary: Design, implement, and deliver training programs to ensure proper communication, promotion, and positioning of the brand among operational and commercial staff. Key Responsibilities: 1. Design and implementation of brand training programs 2. Training of operational and commercial staff on brand identity and product 3. Creation of teaching materials and evaluation of training effectiveness **Job Objective:** Design, implement, and deliver training programs focused on proper brand communication, promotion, and positioning, ensuring that operational and commercial staff understand, represent, and effectively convey our products’ values, benefits, and differentiators. **Job Requirements:** * Completed Bachelor’s degree in Education, Psychology, Gastronomy, or related fields. * **MANDATORY**: Minimum 2 years of experience in similar roles, training or instruction within the food and beverage industry, delivering courses or workshops, and managing operational and commercial teams. * Technical knowledge of training and adult learning methodologies, brand culture and positioning, sales techniques and customer service, development of teaching materials, training performance metrics, and use of digital tools (PowerPoint, Excel, e\-learning platforms). * Willingness to travel (frequent). * Flexible working hours. * Driver’s license (desirable). * Fieldwork experience. * Professional appearance. **Competencies/Skills:** * Effective communication * Articulateness * Leadership and influence * Dynamism and energy * Adaptability * Organization * Fieldwork and ability to perform under pressure * Public speaking ability * Results orientation * Teamwork * Proactivity * Strategic thinking (brand-focused) * Emotional intelligence **Job Responsibilities:** * Deliver training on: Product portfolio, Brand benefits and differentiators, and Proper point-of-sale execution. * Train all branch personnel (entry-level staff and supervisors). * Ensure staff accurately convey: Brand identity, Commercial message, and Product experience. * Design training materials such as manuals, presentations, interactive activities, and workshops, updating content according to new product launches or changes. * Measure training effectiveness, identify staff improvement areas, and assess product knowledge. **Additional Benefits and Perks** * Permanent employment. * Full-time schedule. * Corporate discount card. * In-person modality. Employment type: Full-time Salary: $15,000\.00 \- $16,000\.00 per month Benefits: * Option for indefinite-term contract * Complimentary uniforms Workplace: On-site employment