Job Summary: Ensure compliance with guidelines for agents assigned to strategic locations by verifying attendance, providing training, and monitoring incidents. Key Responsibilities: 1. Staff accompaniment and training 2. Monitoring of logs and incidents 3. Promotion of professional development through online courses Job Objective: Ensure compliance with guidelines by agents assigned to strategic locations. Responsibilities: Verify attendance and job roles, as well as rest periods Provide training and on-site support to agents stationed at inspection points Monitor logs Support audits Follow up on incidents or internal investigations Report incidents and patrols. Shifts: Preference will be given to candidates able to cover the following shift: Night Shift: 10:00 PM to 6:00 AM We Offer: Gross monthly salary of $13,000.00 Food vouchers worth $500 Life insurance Minor medical expense insurance Annual performance bonus Work location: Insurgentes Sur, between Eje 4 and Eje 5 / Opposite WTC No uniform required; casual attire is acceptable Opportunity to take online courses to support your professional development Requirements: Minimum one year of experience supervising staff Completed secondary education – certificate required Excellent service-oriented attitude Adherence to regulations. -Requirements- Minimum education: Upper secondary education – General High School Diploma 1 year of experience Knowledge of Microsoft Office Keywords: resident, supervisor, assistant manager, manager, responsible person, coordinator, manager, captain, night, night shift, nighttime, nocturnal