**Customer Service Executive for Customer Care Center (CAC) \- Plaza Pabellon Azcapotzalco (not a call center)** **Responsibilities** * Receive customer products for repair at the CAC, contributing to the delivery of high-quality service by the department. * Provide comprehensive customer service, guiding customers regarding the type of malfunction and possible repair or replacement options for their products. * Prepared documentation for this purpose and maintained control over receipt numbers. * Prepare repair estimates and submit them to CAC administrative staff. * Retrieve products from reception for repair, compare shipping documents with physical items, and report discrepancies to ensure accurate departmental inventory. * Receive returned items to minimize resource losses for the Organization. **Requirements** * Completed high school education * **Mandatory \- 1 year of experience in similar positions** * Valid documentation * **Passion for customer service** **We offer:** * **Base salary:** $9,400 \+ * Food vouchers \+ * Savings fund: 13% * Life insurance * Complimentary uniforms * Free support programs (psychological, legal, accounting, nutritional) * **Direct employment with SAMSONITE \- Permanent vacancy** Apply now and join the team of the world’s leading travel brand. **Submit your CV through this channel.**
Juan García
Indeed · HR
Juan García
Indeed · HR
