Administrative Analyst

Description

Job Summary: DB Soluciones is seeking an Administrative Analyst to provide customer attention and follow-up, document review, customer training, and performance indicator development. Key Highlights: 1. Customer attention and follow-up 2. Document review and validation 3. Customer training on domestic and international banking **DB Soluciones is seeking an Administrative Analyst in Cuajimalpa de Morelos, Ciudad de México** ------------------------------------------------------------------------------------------ Administrative Analyst Bachelor's degree in Business Administration or related field Minimum 2 years of experience in financial/banking services sales. * Customer attention and follow-up, providing timely support while maintaining clear and professional communication. * Review and validation of documentation for opening domestic and international accounts, ensuring compliance with applicable guidelines and requirements. * Conducting customer training regarding the use and operation of domestic and international banking, providing guidance on processes and resolving inquiries. * Reviewing documentary evidence, such as contracts and invoices, to verify information and ensure continuity of operational and compliance processes. * Developing and monitoring performance indicators (KPIs), as well as preparing and updating internal manuals and documentation, to standardize processes, facilitate training, and contribute to continuous improvement. Work Location: Santa Fe, Bosque de Radiatas Schedule: 09:00 to 18:00 hours (with one day of remote work) WE OFFER: Base salary of $15,000 net + monthly bonus of $4,500 Statutory benefits **Desired Education Level:** Higher education – incomplete **Desired Experience Level:** Mid-level **Departmental Function:** Administrative / Secretarial **Industry:** Financial Services *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6a0cea925200005000c55b72\&source\=indeed*