**HR CONNECT S.A. DE C.V. is seeking a Multichannel Customer Service Executive in Coyoacán, Mexico City** -------------------------------------------------------------------------------------- ### **Multichannel Customer Service Executive** **Don’t hesitate—join our team today!** We are looking for service-oriented individuals with excellent communication skills and customer service experience to join our multichannel call center. ### **Requirements** * Completed high school diploma (certificate required) * Minimum of **1 year of experience in customer service within a multichannel call center** * Proficiency in PC usage and digital tools * Excellent voice tone, diction, and spelling * Strong commitment to customer service ### **Responsibilities** * Provide customer support across multiple channels: **phone calls, chat, and email** * Resolve customer inquiries and guide them regarding their **online purchases** * Assist with: + Order tracking + Exchanges and returns + Departmental credit card transactions + Billing ### **We Offer** * Statutory benefits * **Food vouchers** * **Life insurance** * **Retention bonus of $1,000** upon completing 3 months with the company ### **If you meet the profile and seek job stability, this opportunity is for you.** **Apply now and become part of our team!** **Desired education level:** Upper Secondary **Desired experience level:** Entry Level **Departmental function:** Customer service **Industry:** Consumer services *This vacancy is sourced from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=694c06b95300004300be803a&source=indeed