**HR CONNECT S.A. DE C.V. is seeking a Customer Service Representative in Miguel Hidalgo, Mexico City** -------------------------------------------------------------------------------------------------------- ### **Customer Service Representative** **Don’t hesitate—join our team!** We are looking for service-oriented individuals with excellent communication skills and customer service experience to join our multichannel call center. ### **Requirements** * Completed high school diploma (certificate required) * Minimum of **1 year of customer service experience in a multichannel call center** * Proficiency in PC use and digital tools * Excellent voice tone, diction, and spelling * Strong commitment to customer service ### **Responsibilities** * Provide customer support through various channels: **phone calls, chat, and email** * Resolve customer inquiries and provide guidance regarding their **online purchases** * Assist with: + Order tracking + Exchanges and returns + Departmental credit card transactions + Billing ### **We Offer** * Statutory benefits * **Food vouchers** * **Life insurance** * **Retention bonus of $1,000** upon completing 3 months with the company ### **If you meet the profile and seek job stability, this opportunity is for you.** **Apply now and become part of our team!** **Desired education level:** Upper Secondary Education **Desired experience level:** Entry Level **Departmental function:** Manufacturing / Operations **Industry:** Call Centers / Telemarketing *This vacancy is sourced from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=694c04743a00002f00e7755b\&source\=indeed*