Corporate Account Coordinator

Description

️ Corporate Account Coordinator At Grupo IPS, we are leaders in private security in Mexico and Peru, recognized for our operational excellence and as the only company in the industry certified as a Great Place to Work in Latin America. We are currently seeking talent with an administrative, operational, and customer service focus to join us as a **Corporate Account Coordinator**, responsible for end-to-end oversight of assigned security services and ensuring smooth operations with our corporate clients. If you have administrative experience, personnel follow-up expertise, and direct client interaction skills, this opportunity is for you. **What will be your primary challenge?** --------------------------------- Ensure the proper operation of assigned security services, guaranteeing coverage, customer service, operational follow-up, and compliance with established administrative and operational processes. **Key Responsibilities** --------------------------------- * Monitor daily operations of assigned services. * Verify coverage, attendance, and shift compliance. * Maintain constant communication with corporate clients. * Prepare operational reports, incident reports, and administrative controls. * Follow up on client requests and requirements. * Coordinate deployments and launches of new services. * Supervise and monitor operational staff. * Identify opportunities for improvement and propose operational enhancements. * Ensure compliance with processes, policies, and quality standards. * Support audits, documentation tracking, and internal controls. * Resolve and follow up on operational incidents promptly and effectively. **Profile We Are Seeking** ----------------------- * Completed or incomplete bachelor’s degree. * Minimum 2 years of experience in operational roles, implementation, service coordination, or customer service. * Preferred experience in private security, logistics, or service industries. * Proficiency in Excel and report generation. * Strong verbal communication and client interaction skills. * Experience in administrative follow-up and personnel management. * Flexible availability for scheduling. **Key Competencies** ---------------------- * Organization and follow-up * Attention to detail * Effective communication * Conflict resolution * Working under pressure * Results orientation * Customer service * Operational leadership **We Offer** ------------- * Monthly base salary: $17,000 net * Monthly performance bonus: $4,000 * Statutory benefits * Job stability * Professional development and growth * Excellent work environment **Schedule** ----------- * Shift from 7:00 a.m. to 7:00 p.m. * Six working days followed by one rotating day off **Why Is This Opportunity Right for You?** ----------------------------------------- If you seek professional development in an administrative and operational role involving direct client contact and strategic service oversight within the private security sector, this vacancy will enable you to gain growth, experience, and professional development within a leading company. Apply now and become part of Grupo IPS.