FRONT DESK RECEPTIONIST

Description

Job Summary: Lead front desk operations, managing appointments, billing, and patient complaints while supervising quality standards and protocol compliance among clinic staff. Key Highlights: 1. Lead Front Desk Operations: Manage appointments, billing, and patient coordination. 2. Quality Supervision: Monitor adherence to protocols and operational workflow. 3. Professional presentation with an excellent, polished appearance. **Salary:** Starting from 10,000.00 (MXN) per month Job Description: **Employment Conditions:** * **Gross salary: $10,000.00** per month. * **Hiring:** Statutory benefits from day one. * **Performance bonuses.** * **Schedule:** Monday through Sunday, with one fixed weekday day off (10:00 a.m. to 7:00 p.m.). **\*Work location, subject to assignment:** **\- Magdalena Contreras,** Plaza Pasaje San Jerónimo (near Unidad Independencia, adjacent to IMSS Clinic 22). **\- Patio Santa Fe** (branch located inside the plaza). **\- Plaza Portal San Ángel** (adjacent to Barranca del Muerto Metro station or near Francia Metrobus station). **Main Responsibilities:** * Lead Front Desk Operations: Manage appointments, billing, and patient inquiries/complaints. Follow-up with clients. Maintain orderly files, notes, tickets, template forms, supplies, inventory, and clean the reception area. * Quality Supervision: Monitor adherence to appearance protocols and operational workflow of clinic staff. Work per instructions from the Supervision Manager. **Required Profile:** * **Education:** High school diploma or bachelor’s degree (in progress or completed, but **not currently enrolled students)**. * **Experience:** **Minimum 1.5 years** in front desk or patient services (preferred). * **Presentation:** Excellent, polished, and professional appearance. Salary: Starting from $10,000.00 per month Workplace: On-site employment