Job Summary: ALFAMAQ SA DE CV is seeking a professional to oversee operations, personnel, and administrative, commercial, and customer service processes at its branch. Key Highlights: 1. Leadership role in operations and administration 2. Management of administrative and commercial processes 3. Coordination of personnel and customer service **ALFAMAQ SA DE CV** is a Mexican company dedicated for over 36 years to the sale, maintenance, and supply of packaging equipment and industrial printers for coding. **What Requirements Do You Need?** * Age: 30 to 45 years * Gender: Unrestricted * Minimum experience in similar positions * Education: Bachelor’s degree in administrative fields * Proficiency in CRM and WMS systems * Full-time availability and proximity to our workplace **What Tasks Would You Perform?** Responsible for the branch’s operations, personnel, and administrative, commercial, and customer service processes. Administrative tasks, coordination of key administrative processes, customer service, accounts receivable follow-up, client and equipment control, sales process, billing, inventory management, file control, and accounting records. **What Knowledge and Skills Are Required?** * General administration * Advanced Excel usage, data analysis, and pivot tables * Extensive knowledge of ERP, WMS, CRM, and administrative systems * Administrative processes and control of procurement, inventory, sales, and customer service * Billing, dispatches, and use of courier portals * Excellent personal presentation, organized, formal, and disciplined * Frustration tolerance; accustomed to working under objectives * Outstanding oral and written communication skills, ease of interaction with customers and teamwork * Team leadership and training * Coordination of assigned personnel * Process definition and quality management systems * Customer Service and Support **What Do We Offer?** * 100% payroll salary * Productivity bonus upon meeting targets after probation period (Quarterly Bonus) * Statutory benefits * Working hours: Monday to Friday, 8:00 AM to 6:30 PM (weekend rest on Saturday and Sunday) * Paid training * Availability to travel to Mexico City (CDMX) for in-person training * Residence within no more than one hour from: * Barrio de Sta María Xixitla neighborhood, Cholula de Rivadavia, Pue. **Apply through this channel and join the Alfamaq family!** Employment Type: Full-time Salary: $15,000.00 - $18,000.00 per month Benefits: * Option for an indefinite-term contract * Company-provided mobile phone * Free uniforms Work Location: On-site employment