Technical Support

Description

Job Summary: Provide timely technical support to self-service stores to ensure continuous operation of equipment and systems. Key Highlights: 1. Comprehensive technical support for stores (hardware and software) 2. Preventive and corrective equipment maintenance 3. Point-of-sale incident response and follow-up *RETAIL COMPANY SEEKING:* ***"TECHNICAL SUPPORT"*** **OBJECTIVE:** *Provide timely technical support to self-service stores, ensuring proper operation of equipment and systems to maintain continuous operations.* **REQUIREMENTS:** * Technical degree or bachelor's degree in Systems, Computer Science, or related field. * Minimum 1 year of experience in technical support (retail experience preferred). * Knowledge of Windows and/or Linux. * Basic understanding of networks and connectivity. * Availability for field work. **JOB RESPONSIBILITIES:** * Technical support for stores (hardware and software). * Response to point-of-sale system incidents. * Preventive and corrective equipment maintenance. * Tracking and closure of support tickets. * Assistance with installations, store openings, and store relocations. **BENEFITS:** * Competitive salary \+ Monthly bonus \+ Grocery vouchers\= $16,000\.00 (GROSS MONTHLY) * Statutory benefits * Ongoing training * Growth opportunities * Life insurance * Job stability ***JOIN OUR FAMILY!*** Salary: $16,000\.00 per month Benefits: * Life insurance * Company-provided mobile phone Experience: * Linux: 1 year (Preferred) * Technical support for self-service stores: 1 year (Preferred) Work location: On-site employment