Warranty Assistant

Description

Job Summary: We are looking for someone who ensures the perfection of every lens—detecting even the smallest detail and resolving warranty-related issues in the laboratory. Key Highlights: 1. You will be a key member of the laboratory, ensuring lens quality. 2. We seek your knowledge in optometry and eagerness to learn. 3. You will join a team that takes visual well-being seriously. At Galileo, we are seeking the person who safeguards what matters most: delivering every lens perfectly. If you’re the type of person who notices even the tiniest detail, this vacancy is for you. ### **What will you do?** You will be a key member of the laboratory, ensuring follow-up on all warranty-related tickets, identifying root causes, and providing timely solutions to meet our objectives. Receive customer packages and maintain constant communication with all departments involved in the process. ### **What are we looking for?** * Knowledge in optometry * Experience using a digital lensmeter * Genuine eagerness to learn * Full-time availability * Exceptional attitude (non-negotiable) ### **What do we offer?** * Gross monthly salary of $11,600 * Statutory benefits * Major medical expense insurance Christmas bonus (15 additional days on top of the year-end bonus *) * 2% savings fund contribution Free lenses \+ discounts with the brand* 24/7 online medical service * **Schedule** Saturday to Tuesday, 9:00 AM to 8:00 PM (You rest on Wednesday, Thursday, and Friday) If you want to join a team that takes seeing well—and living better—seriously, this is your place. Apply now and help more people see the incredible world.