AVS Semillero

Description

Position Summary: We are seeking a Sales and Service Advisor with a strong customer service orientation to enhance the customer experience at our branches and promote HSBC's products and services. Key Highlights: 1. Opportunity to develop a professional career in the Commercial area. 2. Promotion of products and services to increase branch profitability. 3. Direct hiring by the Bank and a career development plan aligned with your aspirations. **Sales and Service Advisor.** HSBC Mexico offers opportunities for professional career development to individuals with an outstanding service attitude, excellent customer interaction skills, enthusiasm for sales, and ambition to grow within the Commercial area as a Service Executive. **Primary Responsibility:** Enhance the customer experience at the branch through counter service and according to branch needs, promoting HSBC’s products and services to existing and potential customers, and referring them to promoters or alternative channels to help increase branch profitability. **Requirements:** * Bachelor’s degree in Economics, Administration, or Finance (in progress or completed), or completed high school education. * Minimum 6 months of experience in customer service and/or client support. * Minimum 6 months of sales experience; financial sector experience is preferred. * Working hours: Monday to Saturday. **Skills:** * Customer- and sales-oriented. * Teamwork. * Results-driven / Problem-solving. * Adaptability to change. **We Offer:** Direct hiring by the Bank. Base salary, quarterly performance bonus, year-end bonus (aguinaldo), vacation bonus (prima vacacional), life insurance, major medical expense insurance, loans, discounts on Bank products, active participation in sustainability/social responsibility programs, discounts at over 9,000 establishments, and a career development plan aligned with your aspirations. "At HSBC, we expect our people to treat each other with dignity and respect, fostering an inclusive culture that promotes equal opportunity. Our values define who we are as an organization and what sets us apart: we value diversity, advance together, take responsibility for our actions, exercise sound judgment, do the right thing, and make things happen." "At HSBC, we are committed to ensuring gender equality and providing continuous training to our employees, as well as protecting their labor and social rights."