Job Summary: We are seeking a Logistics and Technical Service Coordinator to ensure professional, high-quality execution of installations and services, guaranteeing an excellent customer experience. Key Highlights: 1. Join a strong and professional growing team. 2. Lead the coordination of installations and technical service. 3. Professional development in a dynamic environment. **WE ARE LOOKING FOR THE BEST TALENT!** **JOIN OUR TEAM AS "LOGISTICS AND TECHNICAL SERVICE COORDINATOR"** At **AQUASTEAM**, we are growing and want to integrate highly qualified, committed professionals with extensive experience in logistics, customer service, and production. If you are passionate about doing quality work, excellence, and professional growth, this is your opportunity to join a strong and professional team. **PROFILE** * Academic background and experience: * Industrial, Mechanical, or Electromechanical Engineering; or TSU Specialist. * \+ 4 years of experience in technical installations, technical service, operational supervision, and crew coordination. * Desired experience in carpentry, sheet metalwork, residential and commercial on-site installations, including local and remote locations. **JOB OBJECTIVE** Ensure that AquaSteam’s installations and technical services are executed in an orderly, professional, safe, and high-quality manner, guaranteeing that installed products function properly, are delivered on time, and deliver an excellent customer experience. **MAIN RESPONSIBILITIES** **Installation Planning and Scheduling** * Schedule daily and weekly installations * Coordinate: delivery dates, crews, routes, materials and supplies, vehicles * Align installations with: Production, Sales, Warehouse **Logistics Coordination** * Verify that: product is complete, accessories are ready, tools are available, transportation is scheduled, coordinate material loading and dispatch **Installation Supervision** * Supervise crews, validate execution quality, ensure compliance with standards * Verify: functionality, finishes, safety **Technical Service and Warranties** * Coordinate responses to: warranties, failures, adjustments; prioritize services * Follow up until closure **On-Site Customer Service** * Resolve issues on-site * Handle complicated situations * Follow up with key and/or priority customers **Crew and Technician Management** * Assign tasks according to priorities * Supervise performance * Maintain operational discipline * Train technicians **Control and Reporting** * Track: completed installations, rework, open service requests, response times; generate operational reports **Feedback to Production** * Identify: recurring errors, design issues, manufacturing problems **REQUIRED TECHNICAL KNOWLEDGE** * Basic/intermediate electricity * Basic plumbing * Assembly * Electric and manual tools, and specialized machinery for carpentry, metalworking, and sheet metalwork * Installation scheduling, technical visits, etc. * Routing * Resource coordination **COMPETENCIES** * Leadership * Organization * Customer service * Results orientation * Strategic thinking **OUR OFFERING** * Salary range: $18,000 \- $22,000 Net (level of knowledge and experience will be evaluated) * Statutory benefits from day one * Enhanced benefits (Minor Medical Expenses Insurance, Life Insurance, Funeral Expense Insurance, dental and optical plans, discounts at network establishments, and more) * Free uniforms * Working hours: Monday to Friday, 08:00–18:00; Saturdays, 09:00–14:00 * Growth opportunities based on performance * Work location: Mexico Nuevo, Atizapán de Zaragoza **We want you to join our team—apply now to begin your selection process!** Salary: $18,000\.00 \- $22,000\.00 per month Benefits: * Support for professional development * Discounts and preferential pricing * Medical expense insurance * Vision insurance * Dental insurance * Life insurance * Company phone * Free uniforms Work Location: On-site employment
Juan García
Indeed · HR
Juan García
Indeed · HR
