Customer Service Analyst

Description

Job Summary: Customer Service Analyst for audiovisual content post-production, providing personalized customer service and administrative support. Key Highlights: 1. Personalized customer service and administrative management 2. Team collaboration and proactivity 3. Opportunities for professional growth and development **Nabe Human Capital Solutions is seeking a Customer Service Analyst in Naucalpan de Juárez, State of Mexico** -------------------------------------------------------------------------------------------------------------------- **About the Company** We are a global leader in audiovisual content post-production. Location: Naucalpan de Juárez, State of Mexico. **Job Requirements** * Minimum education: University-level studies without degree. * Prior experience in internal and external customer service, and office administration. * Effective communication skills. * Ability to work collaboratively and proactively. * Proficiency in Microsoft Office suite; SAP BI knowledge preferred. * Telephone switchboard operation experience. **Job Responsibilities** * Provide personalized customer service, efficiently resolving customer inquiries and concerns with appropriate follow-up. * Support office administrative management by performing document filing and organization tasks. * Collaborate with the team in coordinating schedules and appointment bookings. * Participate in preparing reports and summaries for department leadership. **Compensation and Additional Benefits** * Monthly salary of $17,200\. * Permanent, direct employment with the company. * Meal vouchers, on-site cafeteria, and statutory benefits. * Full-time working hours. * Opportunities for professional growth and development. * Pleasant and collaborative work environment. **Desired Education Level:** Upper Secondary Education **Desired Experience Level:** Mid-Level **Departmental Function:** Customer Service **Industry:** Film, Cinema, and Sound Recording *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69d92edc3f00003300394a48\&source\=indeed*