Telephone Operator

Description

Job Summary: Customer service to resolve inquiries and issues, provide information about products and services, and collaborate to optimize service. Key Highlights: 1. Customer service via telephone, email, and chat 2. Effective resolution of questions and issues 3. Interdepartmental collaboration for special cases TRUPER, with over 50 years in the market, is looking for your talent! Due to expansion, we are seeking: Customer Service Telephone Operator Requirements: Completed high school education. Experience in customer service (not sales, not collections). Verifiable employment stability. Responsibilities: Handle customer inquiries and requests via telephone, email, and online chat. Resolve questions and issues quickly and effectively. Provide clear and accurate information about products and services. Record and keep database information up to date. Collaborate with other departments to resolve special cases or escalate when necessary. Propose process improvements in customer service to optimize service. We Offer: $11,000 gross monthly salary (less taxes). Statutory benefits. Life insurance. Subsidized cafeteria. Savings fund and savings account. Productivity bonus (upon permanent hiring). Punctuality and attendance bonus. Schedule: Monday to Saturday (fixed day off on Sunday). If interested, apply through this channel and join the TRUPER team. -Requirements- Minimum education: Upper secondary education – Technological High School years of experience Keywords: operator, operario, operator, call, callcenter, teleoperador, telefonista, telephonist, telefonico