KAM Integrations APIs - Shopify Integrations

Description

Job Summary: We are looking for a Key Account Manager (KAM) with a hybrid business-and-technology profile to manage accounts with technological integrations and ensure an exceptional customer experience. Key Highlights: 1. You will manage accounts with active technological integrations 2. You will lead the implementation of technological solutions with clients 3. Real professional growth opportunities and impactful projects “We are seeking a KAM with a hybrid profile: business + technology If you have experience working with APIs, eCommerce, or strategic clients, this opportunity is for you.” Join Grupo ORVIA We are an expanding ecosystem composed of Birdman, Envía Ya, and Trust Logistic, where we combine logistics, technology, and innovation to transform how our customers operate. We seek talent with a strategic mindset, customer focus, and passion for technology—individuals eager to grow within a dynamic, challenging environment delivering real business impact. Role Objective Manage accounts with active technological integrations, ensuring their proper implementation, continuous operation, and strategic evolution, thereby guaranteeing an exceptional customer experience. Profile We Seek Bachelor’s degree in Systems Engineering, Industrial Engineering, Business Administration, eCommerce, or related field Intermediate English 2–5 years of experience in: Customer Success / Account Management / KAM Corporate client management Technological integrations or technical support Desirable experience in: Logistics / last-mile delivery eCommerce (Shopify, marketplaces) API management What You’ll Do in This Role Manage accounts with active integrations (APIs, plugins, marketplaces) Lead the implementation of technological solutions with clients Coordinate with internal teams (IT, Operations, Support) Resolve technical and operational issues promptly Ensure service continuity (SLAs and responsiveness) Identify growth, upselling, and expansion opportunities Competencies Analytical thinking + results orientation Ability to resolve technical problems with a customer-centric approach Clear communication with both technical and non-technical stakeholders Proactivity and sense of urgency What We Offer Real professional growth Projects with tangible impact on business and technology Collaborative and dynamic work environment Job stability Net monthly salary: $15,500 Working hours: Monday–Thursday, 9:00 am–7:00 pm; Friday, 9:00 am–5:00 pm Work location: Torre Onyx (near San Joaquín Metro Station) Additional uncapped monthly commissions Statutory benefits Direct employment with the company Comprehensive Major Medical Expense Insurance Wellhub (Gympass). -Requirements- Minimum education: Higher education – Bachelor’s degree 2 years of experience Languages: English Age: between 20 and 45 years Keywords: account, accounts