RECEPTIONIST / CUSTOMER SERVICE

Description

***"WE SET THE DESTINATION" MEGA TRAVEL*** We are a company with over 20 years of experience organizing international travel for cultural, inbound, and outbound tourism. We stand out by offering unique and personalized experiences to our clients, establishing ourselves as the leading tourism operator in Mexico, Argentina, Colombia, and Panama. **What are we looking for?** An enthusiastic and proactive **Receptionist** to join our team. You will be responsible for screening and routing calls to the appropriate departments, delivering exceptional service to our clients, suppliers, and agencies. **What are the responsibilities of this position?** * Greet clients visiting the office * Answer incoming calls * Maintain control of supplies (coffee, cups, sugar, etc.) * Keep brochures organized on tables * Support quotation assignment within the internal system * Assist with required administrative tasks **What do you need to join us?** * Bachelor’s degree in Tourism or related field (completed) * Knowledge: Tourist Geography, Phonetic Alphabet * Customer service experience: 6 months (preferred) * Excellent verbal and written communication skills * Organizational skills, time management, and teamwork abilities * Availability to work during the scheduled hours **What do we offer?** * Base salary of $10,000 net per month (100% payroll) * Monthly bonus (starting from the 6th month) * Statutory benefits * Ongoing training for your professional development * Opportunities for growth within the company * A dynamic and pleasant work environment * Working hours: Monday to Friday, 09:00–19:00, and Saturdays, 10:00–14:00 Position type: Full-time, indefinite term Salary: Starting at $10,000.00 per month Benefits: * Employee discount * Option for an indefinite-term contract Application question(s): * Do you have customer service experience? * Do you have experience managing schedules? * Do you have experience working in a travel agency? Work location: On-site employment