At **Digital Solution**, a technology company, we focus on delivering efficient solutions through professional and human-centered service. We offer an excellent working environment and a mindset oriented toward the growth and development of our team members. **Responsibilities:** * Handling and tracking incidents and tickets. * On-site and remote technical support. * Diagnosing and resolving issues. * Recording and documenting cases. * Communicating with internal departments and clients. **Requirements:** * Completed high school education. * Minimum 1 year of experience in help desk or technical support. * Knowledge of operating systems. * Proficiency in Microsoft Office and PC usage. * Basic English. * Strong communication skills, writing ability, and a service-oriented attitude. * Availability Monday through Friday, plus weekend on-call shifts. **We Offer:** * Job stability. * Ongoing training. * Opportunities for career advancement. * An excellent work environment. If you seek to grow within a technology company that fosters talent development, **apply now and join Digital Solution**. Employment type: Full-time Salary: $10,000.00 per month Work location: On-site