Job Summary: Systems analyst seeking to ensure the proper functioning of the technological infrastructure and provide timely support to users. Key Highlights: 1. Technical support to users in hardware, software, and networks. 2. Diagnosis and resolution of technological incidents. 3. Administration and maintenance of computer equipment. At Key Capital, we transform engineering, law, and finance into comprehensive solutions for the country’s most ambitious projects: Tren Maya, Dos Bocas, Ferromex, SEDENA, CONAGUA—and more to come. The leading consulting firm in Mexico invites you to join its team. We are seeking a Systems Analyst. Location: Insurgentes Sur, Col. Insurgentes Mixcoac, Benito Juárez. Job Objective Ensure the proper functioning of the organization’s technological infrastructure through administration, maintenance, and support of information systems, providing timely user assistance and contributing to the continuous improvement of the company’s technological processes. Main Responsibilities Provide technical support to users regarding hardware, software, networks, and information systems. Diagnose and resolve technological incidents to ensure operational continuity. Administer and perform preventive and corrective maintenance on the organization’s computer equipment. Monitor the proper functioning of networks, systems, and technological tools used by the company. Manage inventory of computer equipment, software licenses, and technological resources. Support the implementation of new tools or technological improvements that optimize internal processes. Collaborate in applying information security policies and data protection measures. Document incidents, implemented solutions, and technological processes. Requirements: Bachelor’s degree or Engineering in Computer Systems, Information Technologies, Computer Science, Systems Engineering, or related fields. Availability of time. Knowledge: Windows operating systems Microsoft Office 365 suite Peripheral device handling (scanner, webcam, printers) Support tool software (AnyDesk, TeamViewer) User support · Experience Experience in technical user support. Diagnosis and resolution of issues in computer equipment. Basic network and systems administration. Control and tracking of technological equipment inventory. Preventive and corrective hardware and software maintenance. Desirable Knowledge Windows operating systems and office tools. Networks, connectivity, and basic network device configuration. Basic information security and data backup. Hardware and software failure diagnosis. Incident management or help desk tool usage. We Offer Competitive salary based on experience: $12,000 to $14,000 100% nominal salary. Direct employment contract with the company. Benefits exceeding legal requirements. Grocery vouchers ($1,200 MXN monthly starting from the 3rd month). If you believe you meet the required profile, don’t wait—send us your CV!. -Requirements- Minimum Education: Higher Education – Bachelor’s Degree 2 years of experience Keywords: analyst, system, support, soporte, tecnologo, tecnico, tech, technician, technology, tecnologia, technologist