On-Site Cleaning Supervisor - Cleaning Supervisor

Description

Job Summary: Supervises and coordinates cleaning teams, ensuring service quality, staff training, and customer service. Key Highlights: 1. Leads cleaning teams and manages daily operations. 2. Ensures customer satisfaction and service quality. 3. Develops effective work teams. ISS is a leading facilities management company focused on delivering pleasant workplace experiences that contribute to improved business performance—making life easier, more productive, and more enjoyable for our customers, all delivered to high standards. ISS believes people create places, and places create people. From strategy to operations, ISS partners with over 60,000 clients across more than 30 countries, providing Cleaning, Maintenance, Food Services, Landscape Management, Pest Control, and Office Support services—to make places work. ISS employs over 470,000 people worldwide who connect people and places every day. Its global headquarters is in Copenhagen, Denmark, and its Mexican headquarters is located at Forum Naucalpan, with over 12,000 employees in the country. We are seeking an On-Site Cleaning Supervisor. Requirements • 1 year of experience in a similar position • Completed high school education (Technical Bachelor’s degree preferred) • Experience in cleaning service operations • Team leadership experience, minimum 15 people • Proficiency in operating floor polishers and handling cleaning chemicals • Personnel administration and client interaction skills • Computer and Android application proficiency for documenting client visits Activities and Objectives • Personnel supervision • Supervision of team execution • Incident control and reporting • Customer service and negotiation • Staff training • Ensuring service coverage · Competencies • Customer Orientation • Results Management • Collaboration • Development of effective work teams · We Offer: • Monthly gross salary: $11,000 MXN • Statutory benefits from day one + 5% savings fund contribution + 6% grocery vouchers • Permanent employment • Work location: Boulevard Aeropuerto. -Requirements- Minimum education: Upper secondary education – Technical Bachelor’s degree 1 year of experience Age: between 25 and 55 years Keywords: resident, supervisor, assistant manager, responsible person, coordinator, manager, captain, cleaning, hygiene, cleaning, cleaning