Job Summary: We are seeking Public Relations professionals to provide personalized attention to VIP customers in a casino setting, with a focus on delivering an exceptional experience and fostering loyalty. Key Highlights: 1. Personalized and high-level attention to VIP customers 2. Development and implementation of retention strategies 3. Building trust-based relationships Public Relations Opportunity in a Casino We are seeking Public Relations professionals focused on personalized service for VIP customers within our casino. This position is aimed at delivering an exceptional experience, strengthening loyalty among our most valuable customers, and developing retention and recovery strategies. The ideal candidate will act as a host/hostess, anticipating customer needs and building strong, lasting relationships. Responsibilities · Provide personalized and high-level attention to VIP customers within the casino. Act as a host/hostess, ensuring an exclusive and memorable experience. Develop and implement customer retention strategies. Execute actions to recover inactive customers or those at risk of churn. Identify opportunities to enhance the customer experience. Manage requests, complaints, and requirements efficiently and professionally. Coordinate benefits, promotions, and exclusive events for VIP customers. Generate reports on customer behavior, preferences, and satisfaction levels. Requirements · Bachelor’s degree in Public Relations, Tourism, Business Administration, or related field. Minimum 1 year of experience in VIP customer service, hospitality, or entertainment industry. Excellent appearance and communication skills. Customer service orientation and problem-solving ability. Ability to build trust-based relationships. Flexible availability. We Offer · Competitive salary Performance bonuses Statutory benefits Ongoing training Growth opportunities. -Requirements- Minimum education: Higher education – Bachelor’s degree 1 year of experience Knowledge: Public Relations Keywords: relations, rrpp