School Services Assistant - Afternoon Shift

Description

Position Summary: Responsible for managing graduation and certification procedures, tracking related processes, and providing student support to enhance their experience and academic excellence. Key Responsibilities: 1. Manage graduation and certification procedures, verifying requirements. 2. Efficiently advise and guide students through graduation processes. 3. Contribute to operational efficiency and continuous process improvement. In this role, you will manage graduation and certification procedures, track progress, ensure proper execution of associated processes, and provide support and guidance to the student community. Your work will align with our global mission, positively impacting student experience and satisfaction, operational efficiency, and academic excellence. Your Key Challenges • Process and track student graduation and certification files, verifying compliance with academic requirements. • Advise students on various graduation processes and modalities, resolving questions and guiding them clearly and efficiently through the procedure. • Prepare and distribute information for informational sessions and communicate key dates related to graduation processes. • Maintain communication with various departments to ensure operational efficiency. • Timely monitor institutional indicators and departmental objectives. • Continuously improve graduation and certification processes and contribute to departmental efficiency. Profile We Are Seeking Essential Requirements: • Education: Bachelor’s degree in Administration, Education, or related field. • Experience: 1–2 years of experience in student support, school services process management, graduation and certification procedures. • Skills: Database management, organization, timely follow-up on requests, ability to provide clear and accurate information, results-oriented mindset, Microsoft Office suite. Desirable: • Familiarity with educational platforms and school services systems. • Intermediate Excel proficiency. Your Impact at UNITEC At UNITEC, we strive to deliver high-quality, practical, accessible, and transformative education. Here, you will not only join a university but also become part of a project that drives the professional development of thousands of students seeking to build a better future. Being part of UNITEC means creating tangible impact: shaping highly employable individuals grounded in values, equipped with solid competencies, and deeply committed to their communities. Diversity and Inclusion At UNITEC, talent has no limits. We take pride in offering equal opportunities and celebrating diversity in all its forms. All qualified candidates will be considered without regard to race, religion, nationality, sex, marital status, sexual orientation, disability, age, or any other legally protected characteristic. At this workplace, requesting medical certificates proving non-pregnancy or HIV-negative status as a condition for hiring, retention, or promotion is strictly prohibited. Ready to transform lives with us? -Requirements- Minimum Education: Higher Education – Bachelor’s Degree 1 year of experience Knowledge: Time management, Database administration, Results orientation, Microsoft Excel, Customer service Keywords: helper, assistant, auxiliary, aux, aide