Bilingual Customer Service Coordinator

Description

Job Summary: We are seeking a Bilingual Customer Service Coordinator to handle order tracking, sample coordination, and communication with international clients in the textile industry. Key Highlights: 1. Opportunity to work with clients and use English daily. 2. Collaboration with departments such as production, quality, and laboratory. 3. Professional development within a solid company. **Bilingual Customer Service Coordinator** Atizapán, State of Mexico \| 100% On-site, Monday to Friday, 8:00 AM to 6:00 PM At **Grupo Industrial Assa**, a leading company in the textile industry, we seek talent eager to join a team focused on excellence, customer service, and innovation in material development. If you enjoy working with clients and using English daily, this opportunity is for you. What will you do in this role? * Track orders and purchase orders * Coordinate samples and validations with clients * Maintain consistent communication with international clients * Ensure on-time and in-full deliveries * Collaborate with departments such as production, quality, and laboratory Requirements: * Completed Textile Engineering degree. * Experience in customer service or order tracking * **Conversational English (daily use with clients)** * Intermediate Excel skills * Organization, service-oriented attitude, and results focus Preferred qualifications include: * Experience in the textile or manufacturing industry * ERP system experience (AX or similar) What we offer: * Competitive salary * Statutory benefits * Job stability * Professional development within a solid company **Join a company where your client communication and follow-up make the difference in every project.** Salary: $14,000\.00 \- $16,000\.00 per month Benefits: * Salary increases * Savings fund * Free parking * Option for an indefinite-term contract Workplace: On-site employment