Technical Support (Service Desk)

Description

Job Summary: We are seeking a consultant for on-site customer support, first-level ticket handling, equipment configuration and repair, network and AD management, and remote support. Key Highlights: 1. Comprehensive technical support and on-site consulting. 2. Ticket management, configuration, and repair of computer equipment. 3. Network management, AD, and remote support, with a focus on user assistance. Consulting and on-site customer support. First-level ticket handling, escalation to second-level support, computer equipment configuration, SLA delivery, inventory management, computer equipment repair, networking, AD, HELP DESK system, remote support, and office productivity software. Punctuality is essential. Stress management, time management, user assistance, schedule flexibility, high accountability, proactivity, and goal achievement. Teamwork. Employment Type: Full-time, Indefinite-term Salary: $10,000\.00 \- $12,000\.00 per month Benefits: * Company parking * Cafeteria service Work Location: On-site employment