Position Summary: A restaurant in Polanco is seeking a Hostess to deliver an exceptional guest experience and ensure compliance with service and reception protocols. Key Highlights: 1. Essential experience as a hostess in Casual Dining restaurants 2. Knowledge of OpenTable and TripAdvisor 3. Excellent appearance and flexibility to rotate shifts Important: RESTAURANT located in the Polanco area is looking for **YOUR TALENT AS A HOSTESS.** **Objective:** Responsible for delivering the guest experience in accordance with established protocols, guidelines, and quality standards for the reception process. **Position Profile:** * Academic background: Completed high school. * Experience: One year as a hostess in Casual Dining restaurants **(Mandatory).** * Service-level English **(preferred).** * Age: 22 to 30 years old. * Knowledge of OpenTable and TripAdvisor. * Excellent appearance. * Point-of-sale system knowledge. * Flexibility to rotate shifts. **Main Responsibilities:** * Greet diners arriving at the restaurant according to the established standards of **Mandolina**, welcoming them, registering their arrival, and seating them at appropriate tables based on their needs. * Escort guests to their assigned tables as part of the welcome protocol. * Manage table assignments logistically in accordance with the waiting list. * Maintain sufficient stock of designated reception-area supplies (e.g., candies). * Answer phone calls in accordance with the established telephone protocol. * Ensure adherence to customer service protocols aligned with guests’ stated needs from the moment they arrive at reception. * Submit daily floor traffic report (attendance). * Offer complimentary non-alcoholic beverages to guests on the waiting list, thanking them for their patience. * Provide appropriately sized children’s chairs when necessary. * Maintain cleanliness of the podium at all times. * Bid farewell to departing guests and invite them to return. For further information: Fifty\-Six\-Ten\-Fifty\-Seven\-Thirteen\-Thirty\-Five\-. Salary: $12,000\.00 \- $15,000\.00 per month Benefits: * Employee discount * Cafeteria service * Complimentary uniforms Workplace: On-site employment