Position Summary: We are seeking a Technical Support Assistant for preventive and corrective maintenance, ticket tracking, and software installation, ensuring the proper functioning of technological tools. Key Responsibilities: 1. Preventive and corrective maintenance 2. Incident diagnosis and resolution 3. Technical support to staff (hardware, software, and networks) Job Offer Technical Support Assistant Location: Cuajimalpa de Morelos, Mexico City Company: KINEZIS Posted on April 1, 2026 Valid until April 18, 2026 accessible\_forward We welcome applicants with disabilities Net Monthly Salary $9,585\.00 Apply Reference Number: 21103692 Description Technical Support Assistant; Corrective and preventive maintenance; Ticket tracking; Software installation Requirements * Required academic level: Technical degree * Academic status: Intern * Required field of study (related): Technical Engineering in Computer Systems * Experience: 6 months \- 1 year as Technical Support Assistant * Knowledge and tools: + Technical support to staff (hardware, software, and networks) + Incident diagnosis and resolution + Preventive and corrective maintenance + System installation and configuration + Internal tickets and requests * Language(s): + English \- Intermediate * Skills and competencies: + Autonomy + Problem analysis and resolution + Communication + Customer orientation + Motivation + Stress tolerance + Adaptability to change + Logical-Mathematical reasoning + Teamwork + Commitment + Leadership + Work quality + Critical thinking * Candidate availability: + No travel required Schedule Monday to Friday Full-time 08:00 \- 16:00 Schedule clarification: We operate Monday through Sunday, with mid-week rest days. Schedules are rotating to meet operational needs. Functions and Activities * Ensure proper functioning of technological tools at the site * Assist in system installation and configuration * Diagnose and resolve incidents promptly * Track internal tickets and requests * Provide technical support to staff (hardware, software, and networks) The company offers * Statutory benefits * Savings fund * Life insurance * Grocery vouchers * Indefinite-term contract Recruitment Process * Recruitment process start date: April 1, 2026 * Recruitment process duration: 1 Week