




Leading Telecommunications Company Seeking a Home Collection Agent **Requirements:** Experience in home collection (more than 1 year). Familiarity with the city (Temixco, Xochtepec, Emiliano Zapata, Jiutepec, Cuernavaca). Valid driver’s license (Morelos). Handling of objections. Excellent negotiation skills. Customer service orientation. Professional appearance. Honest and responsible. Management of collections activities and case follow-up. Flexible availability regarding working hours. **Responsibilities:** Conduct home collection visits for assigned accounts; complete physical and/or digital visit forms; and record outcomes of collection activities in the collection system. Meet daily home visit quotas, as well as productivity, quality, and human resources targets. Negotiate with customers by offering payment alternatives and possible exit programs enabling account regularization, service reactivation, or equipment recovery. Identify alternative scheduling options and communication methods to locate customers, family members, or third parties, thereby achieving successful visits. Verify and obtain contact information enabling customer outreach. **We Offer:** Base salary: $11,000 monthly. Productivity bonuses. Gasoline vouchers. Statutory benefits. Job stability. Apply through this channel with an updated CV, and we will contact you.


