Service Assistant

Description

Job Summary: We are seeking a dynamic and empathetic Runner for an Entertainment Center, focused on customer service, equipment management, and service promotion to ensure customer satisfaction and achievement of objectives. Key Highlights: 1. Dynamic role focused on customer attention and satisfaction. 2. Opportunity to propose initiatives and enhance the customer experience. 3. Customer support in using products and services. Important: Entertainment Center is currently seeking a **Runner**. If you are interested in the entertainment industry and customer service, this is your ideal job. **What will make you a strong candidate:** * Experience: Minimum 1 year in a similar position * Education: High school diploma; Marketing or Public Relations internship * Gender: Not specified * Marital status: Not specified * Age: 25 to 40 **ESSENTIAL CHARACTERISTICS** * Dynamism * Empathy across diverse cultural and socioeconomic backgrounds * Organization * Effective communication * Customer service * Cash register management * Cash handling **Responsibilities:** * Attend to customers and process their top-ups by supervising them to identify when needed, ensuring uninterrupted service and customer satisfaction. * Clarify and address customer inquiries and concerns to ensure satisfaction within the venue. * Identify and propose new initiatives based on hands-on experience to improve products and promotions. * Guide and assist customers with products using information obtained through service interactions and product training to ensure required compliance. * Monitor and manage customer use of equipment and facilities to prevent damage or malfunctions. * Promote and ensure gameplay on machines and newly acquired units in the venue through promotions and events to guarantee the machine business plan. * Inform customers about casino services and prize payout procedures, as well as collect and relay their suggestions for improvement. **We Offer:** * Competitive salary: 11545 * Punctuality and attendance bonus * Professional development * Statutory benefits from day one * Rotating shifts * Rotating days off * Grocery vouchers * Savings fund * Life insurance If you are interested in this vacancy and meet the profile, do not hesitate to apply or send your CV to 5578619092 Salary: $11,545\.00 per month Workplace: On-site employment