Description
Job Summary:
Responsible for the recovery and management of delinquent portfolios, ensuring customer payment and retention.
Key Highlights:
1. Accounts receivable management and delinquent portfolio recovery
2. Collection management and negotiation
3. Opportunity for growth and continuous training
**Job Objective**
Recovery and management of delinquent portfolios to ensure customer payment and retention within the database.
**Main Responsibilities**
* Planning and monitoring of the department.
* First Invoice Non-Payment and Motorized Collection Team via account assignment.
* Daily account management and validation of payment metrics.
**Ideal Candidate Profile**
* Required knowledge in collection and negotiation.
* Customer service orientation.
* Teamwork and leadership skills.
* Drive to achieve KPIs.
**Education**
Completed Bachelor's degree in Administration, Finance, Accounting, Law, or related field.
**Experience**
* 1–2 years in collection roles.
* Experience in collections and customer service.
**We Offer**
* Competitive salary
* Performance-based bonus
* Statutory benefits
* Work tools
* Growth opportunities
* Continuous training