BRANCH SUB-MANAGER

Description

Position Summary: We are seeking talent with experience in operations and leadership within the restaurant and food retail industries, passionate about customer service and teamwork. Key Highlights: 1. Leadership and management of large teams 2. Ability to make immediate decisions 3. Promotion of a culture of order, cleanliness, and food safety At **Pastelerías La Esperanza**, we continue growing and seek talent with experience in operations and leadership within the restaurant and food retail industries. If you are passionate about customer service, teamwork, and high-volume operations, this opportunity is for you. **Available vacancies at:** * Bajo Puente Invierno * Bajo Puente Tacuba * Camarones * Chamapa * Chapultepec * Echegaray * Molinito * Hueyetlaco * Jesús del Monte * Legaria * Lomas de Atizapán * San Bartolo * Satélite * Sevilla * Tlalnepantla * Vista Hermosa. **Required Profile:** * Completed or incomplete Bachelor’s degree in Administration, Gastronomy, Tourism, or related field. * Minimum 2 years of experience as Branch Sub-Manager or Branch Manager in restaurants, bakeries, or food retail. * Experience in high-volume operations. * Ability to make immediate decisions. * Leadership and management of large teams. **Availability to rotate and double shifts:** * 5:30 am to 3:00 pm * 11:30 am to 9:00 pm **Main Responsibilities:** * Active floor supervision. * Customer service and attention. * Resolution of operational incidents. * Monitoring of operational KPIs. Operational control and staff discipline. * Inventory management, cash closing, cash audits, and shrinkage control. * Promotion of a culture of order, cleanliness, and food safety. * Management of large work teams. **We Offer:** * Monthly salary of $18,000 to $22,000 MXN (take-home pay). * Weekly payments. * Statutory benefits. * Enhanced benefits: * Savings fund * Grocery vouchers * Free medical and psychological services * 21-day Christmas bonus (aguinaldo) * Profit-sharing (PTU) * Free uniforms every month * Birthday day off * Brand discounts and more... For further information, contact us via WhatsApp at 55 3119 8034 and/or apply through this channel. Salary: $18,000.00 \- $22,000.00 per month Benefits: * Savings fund * Employee discount * Option for indefinite-term contract * Free uniforms * Grocery vouchers Workplace: On-site employment