Position Summary: Support the Manager in the comprehensive supervision of restaurant operations, ensuring compliance with service standards, operational control, and customer service. Key Highlights: 1. Key support in daily restaurant operations and supervision 2. Opportunity for professional growth and development 3. Job stability and statutory benefits ### **Support the Manager in the comprehensive supervision of restaurant operations, ensuring compliance with service standards, operational control, staff management, and proper customer service.** ### **Main Responsibilities** * Support the Manager in daily restaurant operations. * Supervise service areas, kitchen, and bar. * Coordinate and monitor operational staff. * Ensure compliance with service and quality standards. * Resolve customer incidents promptly. * Assist in managing work schedules, attendance, and shift assignments. * Verify restaurant opening and closing procedures. * Assist in inventory control and ordering. * Monitor adherence to internal procedures and company policies. * Act as Manager’s substitute during their absence. ### **Working Hours** * **Monday to Sunday**, with **one rotating weekday off**, according to the shift schedule. ### **Requirements** * Minimum education: Completed high school (Bachelor’s degree in Business Administration, Tourism, or related field preferred). * Experience in restaurant operations. * Leadership and personnel management skills. * Flexible availability for work hours. * Responsibility and commitment. ### **General Knowledge** * Customer service and attention. * Basic administrative skills. * Restaurant operational control. * Organization and teamwork. * Conflict resolution. ### **Experience** * **2 to 4 years** in restaurants. * At least **1 year** in a supervisory or coordination role. ### **Skills and Competencies** * Leadership and decision-making. * Effective communication. * Working under pressure. * Results-oriented mindset. * Service-oriented attitude. ### **We Offer** * Competitive salary commensurate with the position. * Statutory benefits. * Job stability. * Growth opportunities.