




Job Summary: This position focuses on responding to and addressing guest repair requests, performing preventive and general maintenance, and diagnosing and repairing equipment. Key Highlights: 1. Preventive and general maintenance of equipment and buildings. 2. Diagnosis and repair of equipment in guest rooms and common areas. 3. Collaboration in an environment that values diversity and growth. **Additional Information**Flexible Shift **Job Number**26014590 **Job Category**Engineering \& Facilities **Location**W Mexico City, Campos Eliseos 252, Mexico City, Edomex, Mexico, 11560 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Respond to and address guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on kitchen tools and equipment and machinery room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machinery. Transport equipment (e.g., tools, radios). Identify, locate, and operate all shut-off valves for equipment and all main service disconnect switches for buildings. Maintain maintenance inventory and request parts and supplies as needed. Communicate daily activities and issues to employees on other shifts using appropriate communication programs and standards. Demonstrate basic knowledge or aptitude to acquire knowledge in the following categories: air conditioning and refrigeration, electricity, mechanics, plumbing, pneumatic/electronic systems and controls, carpentry and finishing, kitchen equipment, vehicles, energy conservation, and general building management. Prepare and paint surfaces; perform minor repairs to partitions and woodwork; replace light bulbs and air conditioner filters; and thoroughly clean painting or repair areas. Test, diagnose malfunctions, and perform basic repairs on all types of equipment, plumbing (e.g., unclogging toilets and drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, switch and outlet replacements, and other guest room items. Program televisions and perform general maintenance and inventory-related engineering tasks. Use Lockout/Tagout procedures before performing maintenance work. Perform repairs on interior and exterior landscaping, as well as exterior irrigation systems. Demonstrate basic computer operation skills, including entering schedules into the air regulation system and adjusting temperature settings. Comply with all company safety policies and procedures; report maintenance issues, safety hazards, accidents or injuries; complete safety training and certifications; and properly store flammable materials. Ensure both uniform and personal appearance are neat and professional; maintain property information confidentiality; and protect company assets. Greet and acknowledge all guests according to company standards; anticipate and meet guest service needs; assist guests with disabilities; and thank guests with genuine appreciation. Ensure compliance with quality expectations and standards. Cultivate and maintain positive working relationships with others; support the team in achieving common goals; and listen to and appropriately respond to other employees’ concerns. Communicate with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing 50 pounds (4.5 kg) or less without assistance, as well as lift heavier weights or perform movement-intensive tasks without assistance. Climb up and down stairs, service ramps, or ladders. Reach above head height and below knee level, including bending, twisting the waist, pulling, and stooping. Enter and locate job-related information using computers. Perform other reasonable job duties as requested. DESIRABLE QUALIFICATIONS Education: High school diploma or equivalent General Educational Development (GED) certificate, or vocational/technical training certificate preferred. Relevant Work Experience: Experience in general maintenance, interior and exterior surface preparation, and painting. Hotel engineering/maintenance experience is a plus. Supervisory Experience: Supervisory experience not required. REQUIRED QUALIFICATIONS License or Certification: Valid driver’s license *At Marriott International, we are committed to offering equal opportunities, ensuring everyone feels welcome, and facilitating access to employment opportunities. We actively foster an environment where our associates’ diverse backgrounds are valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination based on disability, veteran status, or any other characteristic protected by applicable law.* W Hotels’ mission is to awaken curiosity and expand worlds. We are a place to enjoy life. We are here to open doors—and minds. We are constantly inspired by new faces and new experiences. At our core is a harmonious, ever-ready spirit that has made us famous for redefining luxury standards worldwide. The Whatever/Whenever service philosophy is our culture and the service mindset that brings guests’ passions to life. If you are original, innovative, and always looking toward the possibilities the future offers, you are welcome at W Hotels. By joining W Hotels, you join a portfolio of brands under Marriott International. **You will be** where you can do your best work, **you will begin** fulfilling your purpose, **you will be part** of an incredible global team, and **you will become** your best self.


