Receptionist / Customer Service

Description

**Administrative Assistant // Receptionist – Fiesta Americana Reforma Hotel** **Job Description** At Fiesta Americana Reforma, we are seeking a Receptionist with excellent appearance, a service-oriented attitude, and strong communication skills to welcome and assist our guests, as well as manage restaurant reservations and event appointments. **Main Responsibilities:** * Provide information regarding restaurant services, promotions, and availability. * Coordinate table assignments and accommodate special customer requests. * Maintain an orderly reception area. * Assist with basic administrative tasks related to reception and reservations. * Greet guests and visitors with friendly and professional courtesy. * Register arrivals and direct customers to their destinations within the hotel. * Handle restaurant event reservations and appointments via telephone. **Requirements:** * Age: 18 years or older. * Basic knowledge of reservation systems and telephone customer service. * Availability to work during scheduled shifts. * Valid documentation for employment. * Education: Completed or incomplete high school (verifiable). * Experience: Minimum of 6 months in reception, customer service, or hospitality. * Skills: Effective communication, courteous demeanor, organization, and teamwork. **We Offer:** * Net monthly salary of $8,500\. * Statutory benefits (IMSS, Infonavit, vacation days, year-end bonus, vacation premium). * Indefinite-term contract. * Direct hiring. * Employee discounts at partner brands. * Paid training and opportunities for internal growth. * Location: Fiesta Americana Reforma, CDMX. * Salary: $8,500 net per month. * Schedule: Monday to Saturday, from 9:00 a.m. to 5:00 p.m. * Contract: Direct indefinite-term contract with the company. * Benefits: Statutory and above-statutory. WE DO NOT DISCRIMINATE IN THIS COMPANY BASED ON GENDER, AGE, MARITAL STATUS, OR SEXUAL ORIENTATION; ALL CANDIDATES AND EMPLOYEES ARE TREATED EQUALLY, PROMOTING A PLEASANT WORKPLACE CULTURE. At **FIESTA AMERICANA HOTEL**, we foster an **inclusive and equitable environment**, complying fully with all provisions of the **Federal Labor Law**. **Apply now and join our team!** **For more information, submit your CV and we will contact you to schedule an interview.** Job Type: Full-time, Indefinite-term Salary: $8,600\.00 \- $9,600\.00 per month Benefits: * Salary increases. * Employee discount. * Special discounts and preferential pricing. * Option for an indefinite-term contract. * Company phone. * Restaurant vouchers. Education: * Incomplete or ongoing high school (Preferred). Workplace: On-site employment