**Customer Service Advisor - Call Center** At Interprotección, a leading insurance broker, we are looking for a Customer Service Advisor to join our team. Your main objective will be to provide **advisory services and effectively manage communication with clients**, ensuring compliance with agreements with insurers and maintaining effective communication with internal and external departments. Minimum 6 months of experience in similar roles within a Call Center. **Responsibilities:** * Advise and address any user inquiries regarding the use of portals, insurance policies, and procedures carried out at INTER. * Maintain relationships with end users at the highest possible level * Respond promptly to end users' emails and calls * Keep customer contact information updated for proper portfolio maintenance **Required Competencies:** * Adaptability * Compliance with regulations * Communication * Results orientation * Customer orientation * Teamwork * Conflict resolution and negotiation **We Offer:** * Base salary + bonus * Statutory benefits * Additional benefits