Job Summary: Provide operational and administrative support in import and export processes, ensuring information flow and logistics tracking. Key Highlights: 1. Support in import and export processes 2. Coordination of information and logistics tracking 3. Teamwork in the traffic department Job Description: Traffic Assistant Department: Operations / Traffic Reports to: Traffic Executive or Operations Coordinator Location: MANZANILLO, Col. Position Type: Full-time / On-site **Purpose of the Position** Provide operational and administrative support in import and export processes, ensuring accurate information flow, documentation handling, and logistics tracking in coordination with the traffic team. **Main Responsibilities** * Assist in compiling and reviewing traffic files. * Enter data into internal systems and external platforms. * Conduct basic shipment tracking and customs clearance status monitoring. * Request and organize documentation (invoices, bills of lading, certificates, etc.). * Maintain communication with clients, carriers, and customs agents for operational tasks. * Assist in preparing internal reports and controls. * Identify documentary inconsistencies and report them promptly. * Perform administrative tasks related to the traffic department. **Requirements** * Completed high school diploma or technical degree in International Trade, Logistics, or related field. * Minimum 6 months’ experience in a customs brokerage firm or logistics company (preferred). * Basic knowledge of customs procedures and shipment documentation. * Proficiency in Excel and administrative tools. * Organizational skills, attention to detail, and willingness to learn. * Proactive attitude and ability to work collaboratively. **Preferred Qualifications** * Familiarity with customs management systems (SAAI, TMS, ERP). * Basic English proficiency. * Experience in customer service or operational tracking. **Working Hours: Monday to Friday, 9:00 am – 2:00 pm and 4:00 pm – 7:00 pm** **Saturday: Half-day.** Position Type: Full-time Salary: Starting at $9,000.00 per month Benefits: * Complimentary uniforms Education: * Completed junior high school (preferred) Language: * English (preferred) Work Location: On-site employment