Team Manager Global Trade

Description

Summary: This position involves leading end-to-end Foreign Trade operations for LATAM, ensuring compliance, quality, and efficient execution while managing a regional team and driving continuous improvement. Highlights: 1. Lead end-to-end Global Trade operations for LATAM with a focus on compliance 2. Drive process alignment, standardization, and continuous improvement initiatives 3. Develop and manage a high-performing team while overseeing budget #### **About this Position** Please add a text and explain the position #### **What you´ll do** * The Team Manager Global Trade leads end‑to‑end Foreign Trade operations for LATAM, ensuring compliance, high service quality, and efficient execution across multiple countries. * This role oversees a regional team, drives process alignment, manages stakeholders at all levels, and supports global initiatives, tool deployments, and continuous improvement efforts. * The manager is accountable for service performance, risk mitigation, resource planning, and budget management while fostering a collaborative, high\-performing team culture. * Lead Global Trade / Foreign Trade operations for LATAM, ensuring compliance with regulations, FTAs, COO, and classification standards. * Manage day‑to‑day workflow, resource planning, and operational performance across multiple countries. * Drive process alignment, standardization, and adherence to Service Level Agreements (SLAs) and KPIs. * Serve as the main point of contact for regional/global teams, Centers of Expertise, and cross\-functional stakeholders. * Oversee participation in global projects, tool rollouts, transitions, and control tower activities. * Ensure adherence to Quality Management Systems (ISO 9001:2015\) and promote continuous improvement. * Manage budget and identify cost optimization opportunities. Lead and develop the team through coaching, performance management, recruitment, and engagement. * Handle escalations and provide data\-driven decisions to resolve complex issues. * Foster collaboration with global, regional, and local teams to ensure smooth service delivery. #### **What makes you a good fit** * Expertise in Global/Foreign Trade operations for LATAM (classification, FTAs, COO, compliance). * Strong knowledge of SLAs, KPIs, and global standards. * Experience with global/regional teams and Centers of Expertise. * Ability to lead process alignment, workflows, and resource planning across countries. * Experience in project rollouts, transitions, and control towers. * Knowledge of ISO 9001:2015 and continuous improvement. * Budget management and cost optimization experience. * Degree in Business, Economics, Foreign Trade, International Relations, or similar. * Advanced English \& Spanish (Portuguese a plus). * 8\+ years experience, incl. 4–5 years in International Trade and proven leadership. * Strong leadership and people development. * Excellent stakeholder management. * Solid decision\-making and autonomy. * Clear communication and escalation management. * Analytical, problem\-solving mindset. * Highly organized and able to manage multi\-country operations. * Collaborative with global/regional/local teams. * Continuous improvement mindset. * Proactive, with ownership and initiative. #### **Some perks of joining Henkel** * Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year * Diverse national and international growth opportunities * Global wellbeing standards with health and preventive care programs * Gender\-neutral parental leave for a minimum of 8 weeks * Employee Share Plan with voluntary investment and Henkel matching shares * Flexible Benefits * Meal vouchers * Savings fund * Friday early finish At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.