Logistics Operations Executive (FFW)

Description

Job Summary: We are seeking a Logistics Operations Executive with experience in domestic and international logistics, focused on managing import and export shipments. Key Highlights: 1. Management of air, sea, and land import and export shipments. 2. Coordination with shipping lines, airlines, carriers, and agents. 3. Constant communication with clients and resolution of incidents. *We are a company specialized in domestic and international logistics, and we are hiring* a ***Logistics Operations Executive*** *with experience in logistics operations, focused on the daily management of* ***import and export shipments****.* *This is an operational position requiring practical knowledge of the internal operations of a Freight Forwarder, simultaneous handling of multiple operations, and consistent interaction with international clients and suppliers.* **Main Responsibilities:** * Opening, monitoring, and closing operational files in the system. * Timely tracking of import and export shipments via air, sea, and land transportation. * Direct coordination with shipping lines, airlines, carriers, and international agents. * Management of export bookings and follow-up on confirmations. * Constant communication with clients to provide status updates, references, incident reports, and estimated timelines. * Preparation and review of freight forwarder operational documentation (HBL, shipping instructions, billing requests, and guarantee reimbursement applications). * Identification and resolution of operational incidents. * Monitoring of timelines, costs, and compliance with internal processes. * Proposal of improvements to optimize daily operations. **Requirements:** * **Education:** Bachelor’s degree in International Trade, International Business, Logistics, or related field. * **Experience:** 2 years of operations experience within a Freight Forwarder. * **English:** Advanced / conversational level. * **Excel:** Intermediate level. **Practical Knowledge in:** * Import and export processes * Incoterms * Coordination with international agents and suppliers * Operational documentation (HBL, bookings, billing) **Key Competencies:** * Organization and control of multiple operations * Sense of urgency and timely follow-up * Clear communication with clients and suppliers * Results-oriented mindset * Ability to work under pressure **We Offer:** * **Salary:** Up to $18,000 monthly gross (based on experience). * Statutory benefits. * Benefits exceeding statutory requirements (food vouchers $2,000, savings fund 7%, SGMM, life insurance, and bonus above statutory minimum). Salary: Up to $18,000.00 per month Education: * Completed Bachelor’s degree (Mandatory) Language: * English (Mandatory) Work Location: On-site employment