Customer Service

Description

Job Summary: We are seeking a proactive and organized Administrative Assistant for customer service in automatic door maintenance, with experience in general administrative functions and Office software proficiency. Key Highlights: 1. Operational department focused on customer service 2. Results-oriented with immediate impact and continuous improvement 3. Proficiency in Microsoft Office suite (intermediate Word and Excel) \-ADMINISTRATIVE ASSISTANT COMPANY BUSINESS: CUSTOMER SERVICE FOR PREVENTIVE / CORRECTIVE MAINTENANCE OF STANLEY BRAND AUTOMATIC DOORS PROFILE · Proactive · Responsible · Flexible availability · Organized · Punctual · Tolerant · Ability to work under pressure · Operational department focused on customer service · Results-oriented with immediate impact and continuous improvement · Proficiency in Microsoft Office suite (intermediate Word and Excel) · General administrative functions \*Minimum one year of prior experience in similar positions is mandatory \*A letter of recommendation from the most recent employer is required, preferably verifiable Responsibilities · Printing, data entry of service orders, and preparation of quotations according to customer requirements · Database updates · Answering phone calls · DHL shipments (spare parts) · Inventory control of spare parts (inbound and outbound entries logged in database) · Preparation of quotations · Management of multiple Excel databases (formulas included) · Logistics tracking for database delivery within Mexico City and other locations · Petty cash management · Scheduling UBER rides · Platform management per client portfolio General administrative tasks Education: High school diploma / incomplete university degree Salary: $10,000.00 monthly NET Working Hours Monday to Friday: 9:00 AM – 6:30 PM Saturdays: 9:00 AM – 2:00 PM Salary: $10,000.00 – $11,000.00 per month Work Location: On-site employment